Local Presence Dialing Guide

WHAT IS LOCAL PRESENCE DIALING?

Local presence dialing means displaying a caller ID with the same area code as the person you're calling. When recipients see a local number, they're significantly more likely to answer. Studies show local numbers get answered 4x more often than out-of-area or unknown numbers.

WHY IT WORKS

• People trust local numbers — they assume it's a neighbor, local business, or doctor's office
• Many people screen calls and only answer numbers they recognize or that appear local
• Spam filters are less likely to flag local numbers
• Callback rates increase because the recipient sees a real-looking local number in their call history

HOW TO SET UP LOCAL PRESENCE WITH GoyCaller

1. Identify the area codes of the people you're calling
2. Choose a caller ID from each target area code (e.g., 212 for Manhattan, 310 for LA, 416 for Toronto)
3. Before each call, set your caller ID in the bot to match the recipient's area code
4. For automated dialing, use IP2IP mode with your PBX and set caller ID dynamically per call in your dialplan

AUTOMATED LOCAL PRESENCE

For high-volume operations, manually changing caller ID per call isn't practical. Instead:

• Use IP2IP mode to connect your PBX
• In your Asterisk/FreePBX/VICIdial dialplan, set CALLERID(num) dynamically based on the destination number's area code
• Maintain a database of local numbers for each area code
• Your PBX selects the matching local number for each outbound call automatically

BEST PRACTICES

• Use real-looking numbers — 10-digit US numbers with valid area codes
• Rotate your caller IDs periodically to avoid them being flagged
• Use CLI routes — No CLI routes won't display your chosen caller ID
• Match the country code too — don't display a US number when calling UK recipients

LOCAL PRESENCE BY COUNTRY

Local presence works in any country GoyCaller supports. Match the local area code or city code of your target:

• USA/Canada — match the 3-digit area code (e.g., 212, 416, 604)
• UK — match the STD code (e.g., 020 for London, 0161 for Manchester)
• Germany — match the Vorwahl (e.g., 030 for Berlin, 089 for Munich)
• France — match the regional prefix (01 for Paris, 04 for SE France)